July 2018, claims and benefits paid by BCA Life increased by 34%
ILLUSTRATION. BCA Life
Reporter: Umi Kulsum | Editor: Barratut Taqiyyah Rafie
KONTAN.CO.ID – JAKARTA. PT BCA Life has paid claims and benefits amounting to IDR 74.33 billion until July 2018. This number has increased 34% compared to the same period last year IDR 55.27 billion.
Lely Pekih as Head of Marketing Communication BCA Life said that the increase in claims was also in line with the premium growth that the company received. Up to seven months, BCA Life’s premiums reached Rp. 372.55 billion or grew 20% compared to July 2017 which amounted to Rp. 311.20 billion.
BCA Life has multi channel distribution business marketing, among others telemarketing, bancassurance, credit life and corporate solution.
“The biggest claims are paid to group customers through distribution channels corporate solution, followed by distribution channels bancassurance and other routes, “said Lely to Kontan.co.id, this weekend.
In order to reduce the claim burden, each insurance company must carry out the process underwriting correct. Lely said, this thing can see historical record previous claims and perform the appropriate premium calculation process. This is also done so that the claims to be paid are in accordance with the initial calculation when making or calculating the product.
In pressing numbers fraud, BCA Life operates in accordance with the regulations of the Financial Services Authority (OJK) which regulates questions know your customer (KYC) and know your employee (KYE), where the information and regulations are always disseminated to all employees and salespeople in the field.
“For the projection of claims until the end of this year, it will definitely increase because it is in line with the increase in premium income that we are targeting. Throughout 2018 we are trying to increase the premium by 30% compared to last year,” he explained
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