FWD Life provides special benefits for customers who are positive for corona
ILLUSTRATION. FWD Life provides special benefits without additional premiums for customers who are positive for corona.
Reporter: Maizal Walfajri | Editor: Khomarul Hidayat
KONTAN.CO.ID – JAKARTA. PT FWD Life Indonesia launched special benefits without additional premium fees for individual FWD Life insurance policy customers who are positively diagnosed and infected with the corona virus. Moreover, currently the Indonesian government has announced that there are six people who have tested positive for Covid-19.
The President Director of FWD Life, Anantharaman Sridharan said, FWD Life is taking responsive steps to address customer concerns regarding global emergency situations. Therefore, FWD life provides special benefits to customers who have individual insurance products.
Also Read: FWD Life Indonesia covers diseases caused by the corona virus
Starting from a daily cash benefit of IDR 1 million, given a maximum of up to 30 days. Also a lump sum cash benefit of Rp. 10 million is given if the insured is hospitalized for at least 30 days. The quarantine benefit is IDR 5 million for the insured and IDR 2.5 million for each family member.
The additional death benefit for the insured is IDR 50 million. Meanwhile, the claim service for Covid-19 is with a 24-hour hotline.
“Through this special benefit, we complement the existing benefits and reassure our customers that we will protect them and their families from financial risks. We want to provide peace to our customers with the added benefits of policies that are already owned in their insurance products without any additional premium fees, “said Director, Chief of Proposition & Syariah FWD Life, Ade Bungsu in a written statement on Sunday (8/3) .
Meanwhile, the time for claim approval will be as soon as three hours for online claims, for submissions on working days and hours. Claim documents are only in the form of photos or softcopy doctor’s certificate or medical resume and proof of hospitalization that can be sent via WhatsApp Messenger or e-mail to FWD Life.
“These special benefits demonstrate how our customer-focused approach is and how insurance is a source of strength to celebrate life for our customers,” said Anantharaman.
Also Read: The following is insurance that provides protection against the corona virus
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